English | Help | Sign in

Please rate your experience using this page


Delighted

Satisfied

Disappointed

Thank you! We appreciate your feedback.

Click here to take our survey and give us detailed feedback. If you're having a problem and need assistance, please contact us.

Make sure your web browser is updated

Sometimes when you're trying to get something done on the Kindle Direct Publishing website, you may have trouble getting a page to finish loading, or saving. We have some general troubleshooting tips for determining whether these problems are happening on the website side, or with your computer. The first source to eliminate is on the computer side.
  • Clear your cache.
  • Delete your cookies.
The steps for doing both of these things are different for every web browser. Please check your browser's Help files for more information.

Next, make sure you're using an up to date version of your web browser. Our website supports recent versions of the four most-common web browsers in use today. Each browser's Help documentation will tell you which version you're using, and offer more information about getting an updated version. Please check there to find out whether you're using a current version. Here are the versions we currently support:
  • Microsoft Internet Explorer version 10 and higher
  • Apple Safari version 5.1.9 and higher
  • Mozilla Firefox version 24 and higher
  • Google Chrome version 32 and higher

We're Sorry.
The service or feature you're trying to use is currently unavailable. We're working to solve the problem as quickly as possible. Please try again later.
Your session has expired

Please sign in again.

Sign In
Adobe Flash

To view this page, you'll need Adobe Flash Player.

If you have already installed it, please make sure it is up to date and enabled.

Get the latest version of Adobe Flash Player
edit