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Sometimes you may have trouble getting a page on the KDP website to finish loading or saving. Here are some troubleshooting tips for finding out if these problems are happening on the website or your computer.
- Try clearing your cache and deleting your cookies. The steps for doing this different for every web browser. Please check your browser's Help files for more information.
- Make sure you're using an up-to-date version of your web browser. Each browser's Help documentation will tell you which version you're using and give more information about getting an updated version.